Take credit cards? Then you’re at risk.
Every time your business accepts a credit card, you’re opening the door to chargebacks — disputes where the bank pulls money straight out of your account and hands it back to the customer.
And here’s the kicker: even if you delivered exactly what you promised, you can still end up eating the cost.
Your Chargeback Policy Template comes with step-by-step instructions and the accompanying Survival Guide, making it simple to customize for your business and actually put into action.
Instant digital download of the Chargeback Prevention Policy Template
Companion Survival Guide with plain-language tips on how to handle and win chargebacks
Easy-to-edit sections so you can plug in your business details
Step-by-step instructions to customize and implement your policy with confidence
This package includes an attorney-drafted Chargeback Prevention Policy you can add to your website Terms & Conditions or your client contracts, plus a Survival Guide that walks you through what chargebacks are, how they happen, and what to do if one hits your business.
Because when a customer disputes a charge, the bank assumes they’re right — and it’s on you to prove otherwise. Having a Chargeback Prevention Policy (with the Survival Guide) gives you the documented proof and systems you need to show the charge was valid and protect your revenue.